• News Feeds
Page last updated at 08:56 GMT, Tuesday, 6 November 2012

Marc Bolland: M&S to become 'multi-channel retailer'


Profits at Marks and Spencer fell in the six months to the end of September by nearly 10% to £290m.

General merchandise, including women's wear sales, dropped by 4% but food sales were up in the second quarter to 1.1%.

Marc Bolland, the chief executive of Marks and Spencer, told Today business presenter Simon Jack that he is already transforming the company by investing £800m in getting to grips with the latest technology used by customers.

"Call it quite dull stuff but we simply have to do because it has never been done in the business," he explained.

He said that through embracing technology, Marks and Spencer were on a "journey" of being "not only an international but also a multi-channel retailer".

Get in touch with Today via email , Twitter or Facebook or text us on 84844.


Story Tools


Sign in

BBC navigation

Copyright © 2018 BBC. The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.

Americas Africa Europe Middle East South Asia Asia Pacific