• News Feeds
Page last updated at 10:52 GMT, Monday, 23 April 2012 11:52 UK

CQC responds to care home abuse case

Advertisement

The health and social care watchdog, the Care Quality Commission (CQC) has denied that it failed to take sufficient action after undercover filming showed an 80-year-old woman being assaulted by a care worker, which will be broadcast for the first time on BBC Panorama tonight.

The footage came to light after the woman's daughter hid a camera in her room at the Ash Court Care Centre in Kentish Town.

Jill Finney, deputy chief executive of the Care Quality Commission, said that a report written by the regulator following an inspection of the home "made clear it was a safeguarding incident" whereby there was a case of abuse.

She told the Today programme's John Humphrys that "concealed abuse very hard to find", adding that the priority of the CQC was "to look after those still receiving care in the home".

Mrs. Finney insisted that the watchdog acted appropriately and interviewed more than 30 patients and staff at the home after the incident was brought to its attention.

But Judy Downey, head of the Relatives & Residents Association, said that the issue was that about 70% of people in care have dementia so they cannot speak up for themselves and don't have relatives to look out for them.

She went on to say that Maria Worrell's daughter, Jane, who secretly filmed the abuse, "had no idea the Commission existed" and went to her local authority instead.

She went on to say that the report by the CQC was "negligent" and implied that it was one rogue worker when in fact there were four people involved.


Get in touch with Today via email , Twitter or Facebook or text us on 84844.

SEE ALSO

Story Tools

BBC navigation

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.

Americas Africa Europe Middle East South Asia Asia Pacific