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Page last updated at 06:47 GMT, Tuesday, 19 April 2011 07:47 UK

New boss promises to 'soften' Tesco

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The new Tesco chief executive is taking over from Sir Terry Leahy at a difficult time, as consumers tighten their belts in the wake of the recession.

Philip Clarke discusses stepping into Sir Terry's shoes and his strategy for "softening" the way the company handles its costumers, staff and shareholders.


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