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Page last updated at 08:27 GMT, Tuesday, 4 January 2011

'Exciting' changes in anti-social behaviour policing

Eight police forces in England and Wales are testing new ways of dealing with complaints of anti-social behaviour, following the death of Fiona Pilkington and her daughter, whose calls for help were not prioritised.

Kim Langley describes her battle against anti-social behaviour.

And Simon Edens, of the Association of Chief Police Officers, explains how the changes will help to stop victims from slipping through the net.

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