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Page last updated at 06:37 GMT, Wednesday, 12 August 2009 07:37 UK

Jobcentre staff 'can't take any more'

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Some front line staff in Jobcentre Plus offices are not delivering the level of service promised by the government because of the volume of people using the services, Radio 4's Face the Facts programme has discovered.

Presenter John Waite discusses the level of the service jobseekers are receiving and the pressure faced by staff due to the rise in numbers of unemployed people.

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