Victims of crime should be able to track the progress of police investigation and prosecution in the same way they check their bank balance or follow the delivery of a parcel, according to a new report published by the think tank the Institute of Public Policy Research (IPPR) today.
Avon and Somerset Police have been piloting the 'Track my Crime' scheme for two years, with 95% positive feedback from crime victims and officers alike.
Rick Muir, associate director at the IPPR told the Today programme's Justin Webb that victims are "more likely to be satisfied have confidence in the system".
He insisted that victims will be "less frustrated", and that the scheme should be rolled out across the country.
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