Reid has not played a full 90 minutes since early October
Sunderland midfielder Andy Reid has dismissed any talk of a crisis at the Stadium of Light.
The club have slipped into the relegation zone and there have been doubts over manager Roy Keane's future.
But the 26-year-old Reid told BBC Radio Newcastle: "We are professional players and people and the club is run well from the top all the way down.
"We enjoy coming in and the people around the place are fantastic and they keep us positive."
The Black Cats were on a high after victory over local rivals Newcastle in October, but they have lost six out of seven games since then.
A heavy defeat at home to Bolton last Saturday saw them slip into the Premier League's bottom three and Keane's post-match comments sparked talk that he could be ready to quit.
The side exited the pitch to boos from some fans after the 4-1 loss, but Reid said he understands the crowd's reaction to a fifth league defeat this season at the Stadium of Light.
"Sometimes we need the fans to give us a lift and get behind us and they are fantastic at it," he added. "But we also understand sometimes we have to give them a lift, which we haven't at times.
"It's understandable they are frustrated - we are frustrated as well and it's important we stick together and it doesn't become a case of fans getting on the players' backs.
"But that's pressure we have to deal with and take it on the chin, stand up and be counted and prove people wrong."
Sunderland face a daunting trip to Manchester United on Saturday, but Reid said they will go to Old Trafford with the belief that they can cause an upset against a side that has won eight successive home games.
It is not going to be easy but we are going there thinking we are going to get a result
Andy Reid on facing Man Utd
He added: "We need to stick to what we are good at, which is passing the ball and creating chances and as a team we need to defend better from the front.
"It would be more worrying if we weren't creating chances and not playing good football.
"They are a top club and a top team and contain top players. But we need to go there and challenge against them.
"It is not going to be easy but we are going there thinking we are going to get a result."
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