Stoke assistant boss Jan de Kroning said he understood the frustration of fans who booed their side off the pitch after a 3-1 defeat to Crystal Palace.
"The ball hasn't been falling for us over the last few weeks," he said.
"We've lost too many games at home and for the fans it's always frustrating when the team is losing."
De Kroning said a double save by Gabor Kiraly with the score at 2-1 had been crucial, adding: "They had one or two good chances and scored three goals."
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