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Last Updated: Tuesday, 12 April 2005, 13:42 GMT 14:42 UK
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Frequently asked questions

Q: How does the service work?
The e-mail a friend facility allows a user to e-mail story links to other online users. Users can include a personal message together with a name and e-mail address.

Q: What does the BBC do with this information?
The details you provide will not be used for any purpose other than delivering the appropriate information to the intended recipient. The BBC will not use the details to send unsolicited e-mail, and will not sell details to a 3rd party.

Q: I think this service has been abused. What can I do?
It is not possible to verify the e-mail address or name of the sender with such a service. If you wish to complain about this email, please forward it in its entirety to webweaver@bbc.co.uk.

The BBC will only use the information you supply for the stated purpose, i.e. to hear your views and, if appropriate, to reply to you or contact you for clarification. Your details will not be given to anyone outside the BBC without your permission.

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