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Page last updated at 08:55 GMT, Friday, 3 December 2010
Emergency and essential services in Norfolk

In times of severe weather, power loss or flooding, you could need the county's emergency services.

Print out and keep this list of local contacts to hand.

Emergency services

Always dial 999 in case of an emergency

Norfolk Police: 0845 456 4567

Coastguard Maritime Rescue Co-Ordination Centre: 01493 841300

Norfolk Fire Service
Administrative and fire safety enquiries: 01603 810351

Norfolk County Council: 0844 800 8020

Power and supplies

Anglian Water
08457 145 145 (24-hr emergencies and general operation enquiries)

UK Power Networks (formerly EDF Energy)
0800 783 8838

0800 111 999

National Floodline
0845 988 1188


Cromer Hospital
01263 513571

James Paget Hospital, Gorleston
01493 452452

Queen Elizabeth Hospital, King's Lynn
01553 613613

Norfolk And Norwich University Hospital
01603 286 286

West Norwich Hospital
01603 286286


National Express East Anglia
0845 600 7245

National rail enquiries
08457 48 49 50 (Minicom 0845 60 50 600)

Norwich International Airport
0844 748 0112 (flight arrivals/departures)

First buses
08456 020 121

0871 200 22 33

Norfolk County Council Park and Ride
0844 800 8003

Norfolk County Council school transport
0844 800 8003

Transport for London (tubes and buses)
020 7222 1234 (Textphone: 020 7918 3015)

London Stansted
0870 574 7777

Agencies and medical emergencies

Preparing For Emergencies - UK Government website
Advice for individuals, families and businesses on all sorts of risks including flooding, fire, pandemic flu and terrorism

Environment Agency
Advice about flooding and pollution issues

Met Office
Forecast advice and severe weather warnings

Latest UK weather and flood warnings

Department of Health
Latest advice about Pandemic Flu, who would be at risk, alert phases and latest preparations

Health Protection Agency
Advice about infectious diseases and pollution, flooding and chemical threats

Advice about symptoms, 750 medical conditions and local health services near you. Also has a leaflet about coping with the stress of a major incident

Highways Agency
Advice about roads, traffic and driving in difficult conditions

National Rail
Advice on trains and the UK rail network

Advice about safety and prevention of accidents at home, leisure, schools, on the roads and in the workplace

Communities and Local Government
Advice about fire safety and prevention

Fire Kills campaign site
Advice about all aspects of fire and specific information about vulnerable people, children, pets, homes and businesses

Control of Major Accident Hazards - advice about chemical storage and leaks, as well all substances like asbestos

Home Office
Advice about terrorism and latest security advice

Information on the current major threats to UK security and security advice

Foreign and Commonwealth Office
Advice about security and safety when travelling abroad

Maritime and Coastguard Agency
Advice about maritime safety and coastal waters

Age Concern
The Age Concern website has help and information on a range of issues affecting older people. Factsheets are available to download, along with details of your nearest branch. Call 0800 0099 66 for details (0700-1900 daily)

Norfolk Carers Helpline (Crossroads)
24-hour freephone helpline for any carers in the Norfolk area. Call 0808 808 9876

If you require a dentist out-of-hours, contact your own dentist's number in the first instance. You will then be put through to the duty dentist.

Emergency Dental Service for weekends and bank holidays: Norwich, north Norfolk, south Norfolk and Great Yarmouth: 01603 419800 or contact NHS Direct: 0845 46 47

If you require a GP out of hours contact your own GP's number in the first instance. You will then be put through to the emergency doctor on call


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