Sue Burgess, 54, from Nuneaton is one of the 9.2m adults in the UK, according to recent research by the Office for National Statistics, that does not use the internet.
Sue has only just needed to start using a computer for work and she is concerned her lack of internet skills could affect the relationship she has with her granddaughter Holly.
"When Holly is on the computer I'm just sat on the settee, so we're not interacting. We're like in the same room, but in separate rooms," said Sue.
"If I don't learn it now, it's just going to get more and more complicated."
Sue is preparing to face her fears about getting online by taking her first steps with BBC First Click, a campaign to help people take part in
beginners' courses for computers
and the internet.
To find a course near you call the BBC First Click advice line on 08000 150 950.
Calls are free from most landlines. Some networks and mobile operators will charge for these calls.