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Page last updated at 07:55 GMT, Friday, 26 November 2010
Flooding in Cornwall

Mevagissey was very badly affected by the flooding
Mevagissey was very badly affected by the flooding

Homes and shops were devastated by the floods of November 17 and the people of Cornwall are battling to get back in business in time to catch vital Christmas trade.

Millions of pounds worth of damage left some homeless and many traders face massive repair bills.

Days after flood waters hit Cornwall, we're still discovering new areas of destruction.

The Bodmin and Wenford Steam Railway faces a bill of tens of thousands of pounds to repair flood damage to its line.

Read our feature:

Stall holders at Cornish Market World in Par were working round the clock to repair the damage caused by a foot of muddy water.

Skip loads of damaged stock has been thrown away costing hundreds of thousands of pounds.

But Charlotte Scott says spirits remain high amongst traders:

"We've rallied around, helping each other. As we've finished one stall, that trader then comes along and helps you.

"We've all pulled together. The spirit's fabulous. We're determined to fight on and be open this weekend."

Staff at the Eden Project say last week's floods will cost the attraction millions of pounds in damage and lost revenue. Eden re-opened on Wednesday 24 November.

Support meetings

Members of the multi agency recovery group are continuing to stage special drop in sessions providing advice and information to local communities affected by the flooding.

These sessions, which are taking place between 10 am and 2pm at Alexander Hall, St Blazey; at Lostwithiel Community Centre and at St Andrew's Church Hall in Mevagissey, will continue to be led by staff from the Council's localism team.

Any tenants or landlords with specific housing queries can either pop in to speak to a member of the localism team or contact the Council's Housing service on 0300 1234 161.

A series of multi-agency flood surgeries involving staff from the Environment Agency, police, South West Water, Cornwall Council's localism and highways services, local councils, the voluntary sector and a range of other agencies, are also taking place during this week.

The sessions are taking place in:

Thurs 25 Nov: Lostwithiel Community Centre between 4-6pm
Fri 26 Nov: The Jubilee Hall, Mevagissey between 4-6pm
Mon 29 Nov: Pentewan Village Hall between 4-6pm

The aim is to help people learn more about what happened, what caused the flooding and how they can protect their homes against any future flooding as well.

Flood damaged item collections

The Council is continuing to provide support to residents and businesses whose properties were damaged by the flood water.

The skips which were sited in Mevagissey, Lostwithiel, St Blazey and Pentewan immediately after the floods have now been replaced by an assisted collections service in which local people can contact the Council to arrange for bulky waste items to be collected from outside their properties.

Anyone requiring the assisted collections service can telephone:

The Council's waste collection contractor Serco on 01726 223311
The floodline number on 0800 7313 247 or
The Council's customer service number on 0300 1234 100.

Council Tax concerns

The Council is also offering support to people worried about paying their council tax and business rates.

Members of the Council's Revenues team will ensure that, where necessary, an appropriate discount or exemption will be applied as soon as possible.

The payment process will also be delayed in the main affected parishes of Lostwithiel, St Blazey, Mevagissey and Pentewan.

Further information can be found by calling the Revenues team on 0300 1234 171.

Special Appeal

A special appeal has now been set up for people wanting to donate money towards helping the victims of last week's flooding.

Cornwall Community Foundation has opened a bank account for the cause...

To donate you can call CCF on 01566 779 333 or 01566 779 865

Or you can donate online

To pay at bank you need to go to Nat West and use

sort code 60 21 37

Account number 57223912

Or post cheques to

SUITE ONE

SHEERS BARTON

LAWHITTON

LAUNCESTON

PL15 9NJ

Business Link

Any business affected by the flooding should contact the confidential free and impartial advice line set up by the Council in partnership with Business Link.

This number, which is open from 8.30 am to 5.30 pm, is 01752 759988.

Other flooding news

Both Prince Charles and the Prime Minister visited Cornwall on Friday.

In the morning David Cameron went to Mevagissey and Pentewan.

Prince Charles' destination was Lostwithiel.

He wanted to meet local people left homeless and lead a group of business leaders around Lostwithiel to see how they could help.

Earlier on Friday morning Cornwall Council launched a confidential helpline offering free and impartial advice.

The phone number is 0800 73 13 247.

On Friday 19 November, the Prime Minister David Cameron visited Mevagissey and Pentewan. See the pictures:

Later in the day Lostwithiel welcomed Prince Charles. See the gallery:

We've set up a map where you can submit your reports, pictures and information about the situation where you are right now. CLICK HERE for map and instructions.

Flooding galleries

Email your picture to cornwall@bbc.co.uk

Video of flooding

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Flooding in the Glynn Valley by Bruce Bellingham

Your stories

Christine Turner from St Austell has been flooded three times in the last three years.

She says: "We keep having the same problem with the water coming down, but this is the worst I have ever seen it. It came up to 18 inches up my front door.

Devastation in Portloe harbour
Devastation in Portloe harbour

"I woke up this morning to find that the fire brigade was outside in my garden pumping out the drains.

"I came down this morning to find my hallway, kitchen and sitting room were awash with water."

Ken Bazeley from Falmouth Coastguard says conditions are so bad people are being evacuated from their homes near St Blazey.

He says: "There were some people I believe were in cars who were trapped. The helicopters will be helping to release them.

"The fire brigade and coastguard teams are there. They will seal off the road to stop other people getting into difficulties.

"It's under control at the moment. We're making sure that people are evacuated from homes that might be affected."

Prince Charles in Lostwithiel. Pic: Chris Ison/PA Wire
Prince Charles visited Lostwithiel on Friday 19 November

Victoria Bond was travelling from St Austell to Newquay early on Wednesday morning with her dad.

She says she's seen vehicles abandoned in flood water all along the route.

"We were only going five miles an hour. There's so much flooding. A truck has been abandoned in 3ft of water. How we got through I don't know. It's really horrendous rain."

Derek Baynton is a landlord of a block of flats in Lostwithiel. He says: "We've got a bread shop, antique shops and printers, all of which have been flooded.

"Cars in Quay Street are under water, deep enough to do damage.

"I was woken up by the rain at 5am. I looked out of the window and saw the torrent coming down South Street and realised we were going to be flooded."

For the latest travel news visit BBC Cornwall Travel




SEE ALSO
Wild Weather
20 Sep 10 |  People & Places

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