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Page last updated at 10:18 GMT, Thursday, 25 November 2010
Emergency services in Berkshire

In times of severe weather, power loss or flooding, you could need the county's emergency services.

Print out and keep this list of local contacts to hand.

Emergency services

Always dial 999 in case of an emergency

Thames Valley Police: 0845 8 505 505

Royal Berkshire Fire and Rescue Service
Fire safety enquiries: 0118 932 2734

Bracknell Forest Council: 01344 352000
Reading Borough Council: 0118 937 3737
Slough Borough Council: 01753 475111
West Berkshire Council: 01635 42400
Windsor and Maidenhead Borough Council: 01628 683 800
Wokingham Borough Council: 0118 974 6000

Power and supplies

Thames Valley Water
0845 9200 800 (24-hr emergencies and general operation enquiries)

EDF Energy (electricity)
0800 7 838 838

Gas (emergency)
0800 111 999

National Floodline
0845 988 1188


Cromer Hospital
01263 513571

Royal Berkshire Hospital, Reading
0118 322 5111

Heatherwood and Wexham Hospital, Ascot
01344 623333

Berkshire NHS
01603 286 286


First Buses
01753 524 144

National Rail enquiries
08457 48 49 50 (Minicom 0845 60 50 600)

National Express
08717 81 81 78

Rail Air
0118 957 9425

Reading Buses
0118 959 4000

Thames Travel
0871 200 22 33

01491 838562

Transport for London (tubes and buses)
020 7222 1234 (Textphone: 020 7918 3015)

Heathrow Airport
0844 335 1801

London Stansted
0870 574 7777

Agencies and medical emergencies

Preparing For Emergencies - UK Government website
Advice for individuals, families and businesses on all sorts of risks including flooding, fire, pandemic flu and terrorism

Environment Agency
Advice about flooding and pollution issues

Met Office
Forecast advice and severe weather warnings

Latest UK weather and flood warnings

Department of Health
Latest advice about Pandemic Flu, who would be at risk, alert phases and latest preparations

Health Protection Agency
Advice about infectious diseases and pollution, flooding and chemical threats

Advice about symptoms, 750 medical conditions and local health services near you. Also has a leaflet about coping with the stress of a major incident

Highways Agency
Advice about roads, traffic and driving in difficult conditions

National Rail
Advice on trains and the UK rail network

Advice about safety and prevention of accidents at home, leisure, schools, on the roads and in the workplace

Communities and Local Government
Advice about fire safety and prevention

Fire Kills campaign site
Advice about all aspects of fire and specific information about vulnerable people, children, pets, homes and businesses

Control of Major Accident Hazards - advice about chemical storage and leaks, as well all substances like asbestos

Home Office
Advice about terrorism and latest security advice

Information on the current major threats to UK security and security advice

Foreign and Commonwealth Office
Advice about security and safety when travelling abroad

Maritime and Coastguard Agency
Advice about maritime safety and coastal waters

Age Concern
The Age Concern website has help and information on a range of issues affecting older people. Factsheets are available to download, along with details of your nearest branch. Call 0800 0099 66 for details (0700-1900 daily)

Princess Royal Trust Carers Service
Carers Telephone Helpline in the Berkshire area. Call 0800 988 5462

This is the advice from Berkshire East NHS:

If you need emergency dental treatment you should go to the nearest A&E. A dental emergency is:

A rapidly spreading mouth infection with swelling around the throat; or

Major facial trauma

Broken fillings, loose crowns, are not an emergency and can be treated by your dentist. If you cannot get an appointment with a dentist please call the our of hours service on: 0118 936 5390

If you require a GP out of hours contact your own GP's number in the first instance. You will then be put through to the emergency doctor on call


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