Read 1: In the hotel room
John goes up to his hotel room and meets one of his room mates, Peter. Apparently there is a problem with the heating in the room so John rings reception to find out if it can be fixed.
El documento a continuación muestra los diálogos mantenidos con John con su compañero de habitación y con la recepción. Para contestar el siguiente cuestionario necesitará referirse al texto, por lo que le recomendamos imprimirlo.
Dialogue 1: John meets his room mate
John: Hi! My name's John.
Peter: Hi, I'm Peter.
John: Have you been in London long?
Peter: I got here last week. I guess I've been in the hotel for a week now.
John: I just arrived. What's the hotel like?
Peter: It's OK. Not perfect, but for this price, not bad.
John: Why? What's the matter with it?
Peter: Well the heating doesn't always work, it was freezing in here yesterday, and the breakfast is very early in the morning, today I overslept and missed it completely!
John: You overslept? Why was that?
Peter: You'll see, there's another boy in this room and he snores really badly! I didn't get a wink of sleep!
John: Oh no! Well, I don't know what we can do about the breakfast, or the roommate, but why don't we ask the hotel to fix the heating?
Peter: Hmmm, yes, what a good idea! Why didn't I think of that?
Dialogue 2: John calls reception to makes a request
Reception: Hello Reception
John: Hello, I wonder if you can help me, the heating in our room doesn't seem to be working, could you send someone to fix it?
Reception: What seems to be the problem with it?
John: I don't know, sometimes it doesn't work.
Reception: (sigh), I'll send someone along tomorrow.
John: Do you think you could send someone today? It's really quite cold.
Reception: OK, I'll see if the engineer is here today.
John: Thanks very much.