The challenges facing social services are not just about funding, and doing more with less money but changing the way things must be done, according to the Deputy Minister for Social Services on 15 November 2011.
Gwenda Thomas AM stressed that the work must be done in a more efficient and effective way, service users and carers should have a much stronger voice and the workforce must be more confident in delivering the services.
She also noted that social services is a corner stone for the Welsh Government and that is why the budget has been protected over the three year funding period.
An update was presented to AMs also on the progress made in delivering the 'Sustainable Social Services for Wales: A Framework for Action' document.
Speaking on behalf of the Conservatives, William Graham AM argued that an effective and accountable leadership is vital to improving social services in Wales.
He also welcomed the call for better collaboration between the local authorities in order to ensure a more effective service and cut back on expenditure.
Plaid Cymru's Lyndsay Whittle welcomed the policy to develop a new National Outcome Framework as he called on the Welsh Government to publish this framework as a priority for action.
The framework will collect information about the people who use the services to see what they have achieved and what skills they have developed.
Kirsty Williams AM welcomed the statement and update from the minister as she called on the Welsh Government to increase the use of personalised budgets for people who receive care, so that they get a programme of care that is suitable for their need.