Page last updated at 15:31 GMT, Monday, 6 December 2010

Property Factors Bill debate

MSPs voted unanimously to back the general principles of the Property Factors Bill during decision time on 8 December 2010.

Labour MSP Patricia Ferguson introduced the Property Factors (Scotland) Bill in the Scottish Parliament on 1 June 2010.

The legislation would require property factors to be registered on a property factors register and would make provision for an accessible form of dispute resolution between homeowners and property factors.

Ms Ferguson said "people are looking for us to do what parliaments do, and provide them with legislation, which would be providing a remedy and safeguards."

She also said she believed that there needed to be an accreditation scheme that was "underpinned by legislation".

According to a report last year, thousands of people felt they are getting a raw deal from Scotland's property factors.

The Office of Fair Trading (OFT) study said one in five people were not satisfied with the level of service they received.


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