You should confirm that you have one of the media player versions listed above and that you have chosen to access Newsround Player with it
You can confirm/modify your preference via the "Preferences" link at the top right of the Newsround Player window.
Media player pluggins are sometimes not available if you have installed or upgraded your browser since installing your chosen media player. I
n this instance reinstalling the latest version of your preferred media player and restarting your computer may help.
Alternatively, you may wish to seek technical support from your media player software vendor (websites are listed above).