A shopping mall has banned baseball caps, hoodies and swearing to try and improve the behaviour of its shoppers.
Bluewater Shopping Centre is working with Kent Police to come up with a code of conduct to improve things.
Anyone who breaks the rules will be asked to leave the centre, stopped from going back in and in some cases could be banned from going back.
The rules on behaviour also ban people from smoking or handing out leaflets inside the mall.
Managers worked out the code of conduct with police after talking to people working at Bluewater and shoppers who use the mall.
Guidelines say intimidating behaviour by groups or individuals, anti-social behaviour including swearing, and wearing clothing which deliberately obscures the face such as hooded tops and baseball caps, will not be allowed.