Charles and Diana split up in 1992.
People had grown very fond of Diana. They blamed Charles for things going wrong because he had been seeing Camilla Parker Bowles throughout the marriage.
The Royal Family looked out of touch with modern Britain. Diana seemed more normal and the public felt sorry for her.
She lost her fairytale image and became a real person with real problems like an eating disorder called bulimia. Diana said she had other boyfriends while married to Charles.