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Guides: Media standards

Last Updated: Thursday March 17 2005 17:58 GMT

Who checks TV and radio?

Ofcom website
An organisation called Ofcom takes care of standards and fairness in broadcasting. It was set up by the government to keep a check on the UK communications industries.

It has responsibility for television, radio and phone services and covers all broadcasts including satellite, cable and digital services.

How to complain

Lots of broadcasters have websites and phone lines for you to give feedback on, find ours by clicking on 'Contact Us' to your left. Ofcom say you should always consider contacting the broadcaster first. If you have a really serious complaint you may want to contact Ofcom, you can only complain after a show has gone out:

The complaint can just be a letter, email or phone call. You will need to let them know specific details of the channel, date and time of broadcast.

You tell them what it was that you thought was wrong or unfair and they try to send a reply within two weeks. More complicated cases will take longer

Ofcom Contact Centre
Riverside House
2a Southwark Bridge Road
Phone: 0845 456 3000 or 020 7981 3040
Please note that calls to the Contact Centre may be monitored or recorded
Fax: 0845 456 3333


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