The government feels people are there for the government, rather than the government for the people. They feel they are owed the vote, because they got people freedom.
It would be fantastic if the ANC were voted out. But by the time that happens, we'll already have a Mugabe-type situation.
Has ten years made a difference? If you talk to the average white person they will say no, if you talk to the average black person they will say yes.