Hundreds of Wales football fans missed the start of their team's opening World Cup qualifier as they queued to buy tickets as the game kicked off.
Up to 1,000 fans stood in line outside Cardiff's Millennium Stadium waiting to buy tickets for the Azerbaijan clash.
Fans on the BBC 606 messageboard described the situation as a "fiasco"
The Football Association of Wales (FAW) said a "substantial" number of fans arrived just before kick-off and it made sense to buy in advance.
BBC Wales sports reporter Phil Steele was one of those who witnessed those queuing outside the stadium at the time.
He said: "I was walking down Westgate Street and there was less than five minutes to go to kick-off, in fact, it must have been about three minutes to 3pm.
"There was one ticket booth open and there was one line of people stretching down towards the Prince of Wales pub and another stretching back up the street towards the Angel Hotel.
"There must have been at least 800 to 1,000 people waiting and what was noticeable was that there were loads of families waiting in line.
"I was stopped by someone who I knew and he told me that he was waiting for tickets and I told him there was no way he was going to get in before kick-off."
Disappointed Wales fans have dubbed the situation a "fiasco" on the BBC 606 message board and criticised the organisation of ticket distribution so close to kick-off time.
One fan wrote that the queue to the ticket sales office in Westgate Street stretched 100 yards.
"Thousands gave up and went home. The ground has a potential capacity of over 70,000 and the only way to get a ticket is from a little shop near the ground. Pathetic.
"People queued for an hour and still didn't get in. Is the FAW run by Mike Ashley now? What a joke!"
While another added: "I was in that very queue. I was outside the Arms Park listening to the national anthem. Went to the pub and got in at half-time. Ridiculous."
'Substantial' demand
A spokesman for the Football Association of Wales (FAW) explained how the the number of people asking for tickets just before the match had been "substantial" and had surprised them.
However, he said that people should expect to queue for their tickets if they leave it until the last minute to buy or pick up their tickets as it was a World Cup game and there was no flexibility in the kick-off time.
"That is why there were a lot of people queuing outside when the kicked off," he explained.
"The tickets had been on sale for weeks and weeks ahead of the game, and it does make sense for people to buy them in advance of the game.
"If you leave it too late to get to the game there are going to be big queues."
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