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Tuesday, 23 October 2007, 13:54 GMT 14:54 UK

Post Office earmarks 44 closures

Loss of community 'lifeline'

Stirling post office A major programme of 44 local post office branch closures has been announced in parts of Scotland.

The Post Office wants to reduce the number of branches in Argyll and Bute by seven, Greater Glasgow by 27 and Central Scotland by 10.

There will be a six-week consultation period to give communities a chance to air their views on the closures.

Plans for post office provision for other parts of Scotland will be announced next year.

Full list of post office closures

The closure list for the Highlands is expected in January, the list for the Western and Northern Isles in March, and for the north-east, Tayside and Fife in April. Other areas will be announced in June and July next year.

The consultation on the future of the first earmarked post offices will remain open for six weeks until 3 December.

The plans are part of a wider restructuring of post office services throughout the UK.

"Taking the decision to close any Post Office branch is always very difficult"
Sally Buchanan
Post Office Ltd

Closures already delivered

Staff at some of the post offices earmarked for closure have expressed anger at the way management have handled this week's announcement.

Post office workers told the BBC Scotland news website that they were being prevented from talking to the media about the closures.

Some also revealed that they had yet to receive any official notification of the proposals and only learned their jobs might be under threat when leaflets about the closures were delivered to branches at the weekend.

The first closures are expected to take place in February 2008 with all changes expected to be completed by the end of that year.

There are 308 post office branches in Greater Glasgow, Central Scotland and Argyll & Bute.

The Post Office claimed that under the area plan proposals 99.9% of the population would either see no change to their nearest branch or will remain within one mile of an alternative branch.

The plan includes proposed "outreach" services in three communities in rural Stirlingshire - Buchlyvie, Thornhill and Gargunnock.

Possible types of outreach service could include a mobile service, a restricted hours service or a partner agreement within the premises of a local shop.

Post Office Ltd's Network Development Manager for Scotland, Sally Buchanan, said: "Taking the decision to close any Post Office branch is always very difficult and we know will cause concern to many of our customers.

"We want to ensure that everyone who uses, relies on or has any concern with Post Office services is both fully aware of the changes we are proposing to meet UK Government requirements, and able to give views on how accessible services will be in the future."

"It is unacceptable to seek to justify the reduction in an essential service on economic efficiency grounds alone"
Grahame Smith
STUC general secretary


Tricia Dow, director of consumer watchdog Postwatch Scotland, said: "We do accept there is a need for change because the network is unsustainable.

"What we are hoping to ensure is that this public consultation is meaningful.

"We are particularly concerned about this first plan and about the groups of closures in the north of Glasgow and in West Dunbartonshire which may leave an untenable network."

A Scottish Government spokesman said: "We recognise the valuable social role of post offices, particularly in deprived and remote areas of Scotland.

"The Scottish Government and MSPs will be looking very carefully at what is proposed to ensure that the interests of the public - particularly vulnerable groups - have been properly taken into account."

Customers at some of the post offices expected to close have also expressed anger and concern, with one woman describing her local post office in Clarkston as a "vital lifeline."

Rachel McNulty, 63, said: "I've been in this morning and signed the petition to keep our post office open and I would urge everyone else to do the same."

"I get my pension here and I pay my electricity and gas bills. This post office is our lifeline. I really don't know what we will do without it."

STUC General Secretary Grahame Smith said: "The closures announced this morning are unnecessary and unwelcome.

"It is unacceptable to seek to justify the reduction in an essential service on economic efficiency grounds alone."

Branches earmarked for closure are:

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Related to this story:
The loss of a community lifeline (23 Oct 07 |  Glasgow, Lanarkshire and West )
Post offices to learn their fate (09 Oct 07 |  Tayside and Central )
Swinney vows post office 'fight' (23 May 07 |  Scotland )
2,500 more post offices to close (17 May 07 |  UK Politics )

RELATED INTERNET LINKS
Department of Trade and Industry
Royal Mail
National Federation of Sub-postmasters
Postwatch
Scottish Politics
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