Bus firm 'frustrated' over delays

A bus company has said it can understand the frustration felt by passengers who are experiencing longer journeys due to on-going roadworks.

First in Scotland East, which operates buses in and around Edinburgh, said the problems were being caused by an extensive programme of roadworks.

All First services from East Lothian, Midlothian, West Lothian, the Borders and Queensferry are affected, it said.

Passengers have been urged to allow more journey time.

Monitoring delays

Much of the disruption has been caused by engineering work in preparation for Edinburgh's new tram network.

Juliette Turner, operations director, said: "We understand how frustrating it can be for our passengers for their journeys to take longer than usual and we want them to know that we are deploying staff to monitor the situation.

"Unfortunately, in these circumstances, there is very little that anyone can do and everyone travelling on these routes will be affected by these works - car drivers, other bus operators, delivery drivers and other road users.

"Therefore, it is important that we advise our passengers that they may need to alter their travel arrangements to take account of the impact these external factors are having on our ability to deliver the regular, fast and efficient services our customers expect - and deserve."

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