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Wednesday, 21 November 2007, 20:38 GMT

Brown orders data security checks

Mr Brown said the government was not "complacent" about the losses
Gordon Brown Gordon Brown has ordered security checks on all government departments to ensure data is properly protected after the loss of 25m child benefit records.

Under the plans, the Information Commissioner will be given powers to carry out spot checks - a move previously rejected by ministers.

In the Commons, the PM apologised for the "inconvenience and worries" caused.

Conservative leader David Cameron said the government had "failed in its first duty to protect the public".

"What people want from their prime minister on a day like this is to show some broad shoulders"
David Cameron

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The Revenue and Customs data on the two missing discs includes names, dates of birth, bank and address details.

During a heated prime minister's questions session, Mr Brown told MPs: "I profoundly regret and apologise for the inconvenience and worries that have been caused to millions of families who receive child benefits.

"When mistakes happen in enforcing procedures, we have a duty to do everything we can to protect the public."

See sequence of events in the lost CDs scandal

He said he had ordered a review by the Cabinet Secretary of data safety in government and would give Information Commissioner Richard Thomas the power to spot check departments to ensure data is safe.

MISSING DATA INCLUDES


Part of child benefit form

He also said that "the idea that we are complacent about this is quite ridiculous. We are taking all the action that is necessary."

But Mr Cameron said people would "be angry that the government has failed in its first duty to protect the public".

He added: "What people want from their prime minister on a day like this is to show some broad shoulders, be the big man and accept some responsibility."

Mr Cameron said people were "desperately worried" and they would "find it frankly weird" that Mr Brown still wanted to go ahead with plans for a national ID cards scheme and register.

"A gap's opened up between what we're told about data protection and the reality"
BBC political editor Nick Robinson
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BBC political editor Nick Robinson

Mr Thomas said it was "almost certain" that HMRC had broken the Data Protection Act. He told the BBC: "It is a shocking case. I am at a loss to find out what happened in this situation."

He welcomed Mr Brown's announcement that his staff will be able to spot check government departments, adding that it was a power he had wanted for "some time". He also called for "security breaches of this magnitude" to be made "a criminal offence".

The entire child benefit database was sent via internal mail by a junior official from HMRC in Washington, Tyne and Wear, to the National Audit Office (NAO) in London via courier TNT on 18 October.

CHILD BENEFIT HOAXES

'Our data was put at risk'

Chancellor Alistair Darling said the civil servant had broken the rules by downloading the data to disc and sending it by unrecorded delivery.

Edward Leigh, the Conservative chairman of the Commons public accounts committee, said the NAO had only asked for basic details about child benefit recipients, without information on personal bank accounts, but was told by "high level" officials that it would be "too burdensome" for HMRC officials to separate out this data.

He said he had been given a copy of a briefing note written by NAO head Sir John Bourn for the chancellor, which suggested that senior HMRC officials authorised the release of sensitive information.

The note says the NAO requested data on child benefit claimants in a "desensitised" form, with bank accounts and other personal data removed, in March, said Mr Leigh.

An email from a senior business manager at HMRC stated that the data would not be desensitised, according to the auditor general's note.

Hide-out?

Mr Leigh said the reason given for turning down the NAO request was that desensitising information would require an extra payment to data services provider EDS.

Bosses at the Revenue were not told about the loss of the discs until 8 November, and Mr Darling and Mr Brown learned about the situation on 10 November.

The officials involved waited before informing their superiors in the hope that the discs would be found.

One of the junior officials involved is reported by the London Evening Standard to be in "hiding" in a hotel, with representatives from HMRC.

The Metropolitan Police is leading the search for the discs, and the Independent Police Complaints Commission, which oversees the HMRC, is investigating the security breach.

  • Her Majesty's Revenue and Customs has set up a Child Benefit Helpline on 0845 302 1444 for customers who want more details.

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