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07:11 GMT, Friday, 15 August 2008 08:11 UK

Heathrow returning to normal

Passengers waiting at Heathrow's Terminal 3 - picture by Osman Salih

Services at Heathrow's Terminal 3 are returning to normal after a computer glitch left up to 6,000 passengers unable to enter the building.

The airport's operator BAA said passengers were being checked-in but the process was "slower than normal".

Two flights were cancelled and several others were delayed on Thursday afternoon as the fault caused problems with the baggage and check-in system.

About 2,000 bags which failed to reach their destinations will be flown out.

Long-haul flights operate from the west London airport's Terminal 3.

The fault with the computers resulted in the check-in system being suspended from 1630 BST on Thursday and BAA warned that some baggage could have been loaded on the wrong flights.

BAA apologised for the inconvenience.




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Related to this story:
Heathrow chaos as computers crash (14 Aug 08 |  London )
Disruption at T5 'was avoidable' (09 Jul 08 |  London )
Flights move to T5 after delays (05 Jun 08 |  London )

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