Naomi Campbell has been banned from flying with British Airways following a row over missing baggage.
A publicist for the supermodel said she hoped the dispute with BA would be "resolved amicably".
A spokesman for the airline said they do not give detailed comment about individual passengers.
Campbell, 37, was arrested on suspicion of assaulting a police officer and later released on bail after being removed from the flight to Los Angeles.
The incident happened at Heathrow's Terminal 5, where thousands of passengers have been disrupted by its chaotic opening.
Anger management
A spokeswoman for Campbell said: "Naomi has been flying with BA for nearly 30 years and has been a good customer. She hopes this can be resolved amicably."
A BA spokesman added: "All incidents of abusive or disruptive behaviour towards fellow passengers or staff are taken extremely seriously and will not be tolerated.
"We deal with cases on an individual basis and take appropriate action where necessary."
It is not the first time Ms Campbell has been in trouble with the law.
Last year she spent five days mopping floors as part of a community service sentence in New York for throwing a mobile phone at her housekeeper during an argument over a pair of jeans.
She was also ordered to attend anger management classes.
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