FAQs

These are some of the most common questions we are asked by listeners:

When is the programme on?Can I listen to the programme on this site?Why will my computer not play the audio?Why has my comment not been published on the Have Your Say page?Why has my comment been edited?Where can I find programme transcripts?Are recordings of previous programmes available?Can you send me information on a programme or subject?Can you tell me about job opportunities /work experience?How do I obtain information on forthcoming programmes?

When is the programme on?

When a series is running, the programmes are broadcast on Thursdays at 1100 GMT/BST and are repeated on Mondays at 2030 GMT/BST on BBC Radio 4.

The next series will start on Thursday 13 November, 2008.

Can I listen to the programme on this site?

Yes. the "latest programme" audio link on the top right of each page is updated each week with the latest programme.

Why will my computer not play the audio?

If you cannot listen to the audio clips, it could be that your computer does not have the correct software needed to watch video or listen to audio from a BBC website. You can download Real Player for free, which will enable you to watch or listen to all BBC website clips, from the RealPlayer website.

Click here for the free player (on the right hand side of the web page)

Why has my Have Your Say comment not been published?

We cannot publish all comments that we receive because of the high volume. However, we aim to publish a good cross-section of the views we receive.

Why has my comment been edited?

The BBC is responsible for all the comments published on the site. Therefore, we have to remove any libellous or potentially libellous statements from messages. We also aim to publish as many comments as possible, and will sometimes shorten statements to make it easier for users to read as many different views as possible.

Where can I find programme transcripts?

We do not provide programme transcripts, but you can find information, audio, stories, pictures, and links relevant to each programme on the site.

Are recordings of previous programmes available?

You can listen again to programmes on our archive page.

Audio copies of programmes can be obtained by sending a request using the online form below:

Disclaimer: Due to the volume of e-mails we receive, we cannot promise to reply to every one, but every e-mail is read and considered by our team of journalists

Click here for the BBC privacy policy

Can you send me information on a particular programme or subject?

If you need further information on a programme please check the website first. If you cannot find the information you need, then do e-mail us using the form below:

Disclaimer: Due to the volume of e-mails we receive, we cannot promise to reply to every one, but every e-mail is read and considered by our team of journalists

Click here for the BBC privacy policy

Can you tell me about job opportunities /work experience?

All BBC jobs are advertised on the BBC website. The site also includes information on careers, trainee schemes, and work experience within the BBC.

Click here for a link to the BBC Jobs siteClick here for BBC Work Experience information

How do I obtain information on forthcoming programmes?

Information is published on this website a week ahead of each programme, with more information added in the days surrounding the broadcast.

You can also subscribe to the free Crossing Continents newsletter which is sent out on a weekly basis when the series is running.

Click here to subscribe to the newsletter

You can subscribe to desktop alerts: free reminders about BBC current affairs programmes that interest you which are coming up on television or radio.

Click here to subscribe to desktop alerts

And you can now find out about updates to the Crossing Continents website without having to check it all the time by subscribing to a free RSS feed:

Click here for the Crossing Continents RSS feedWhat is RSS? Click here to find out