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Thursday, 29 March, 2001, 01:18 GMT 02:18 UK

Probe uncovers huge casualty waits


A casualty department
A 93-year-old woman with hypothermia and leg ulcers had a 30-hour-wait before getting a ward bed, according to nationwide casualty spot checks.

The woman's ordeal at Maidstone Hospital, Kent, was revealed in a Community Health Council study of waiting times at more than 200 accident and emergency departments in the UK.

The longest wait was in Canterbury, where a 41-year-old woman suffering stomach pains was kept waiting for 54 hours at the Kent and Canterbury Hospital.

The hospital said she was being cared for by a consultant while she waited.



These figures show that resources are over stretched in many hospitals and it is the A&E departments that are taking the strain
Donna Covey, director of ACHEW

Another two patients at the Kent and Canterbury Hospital spent more than two days in A&E being observed and waiting for test results.

Only last week a damning independent report into the three major Kent hospitals, including the Kent and Canterbury, declared the A&E departments there "fundamentally unsafe" and said it was remarkable "a major clinical catastrophe" had not taken place.

Longest waits

Other cases included a 30-year-old woman who had taken an overdose having to wait 26 hours before being admitted to a hospital ward at Newham General Hospital in East London.

The Casualty Watch survey is carried out each year by the Association of Community Health Councils for England and Wales (ACHEW) and covered the whole of the UK. This year's survey was carried out on Monday.


Longest waits
54 hours - 41-year-old woman, abdominal pains, Kent and Canterbury
52 hours - 45-year-old woman, kidney problems, Kent and Canterbury
49 hours - 62-year-old woman, chest pains, Kent and Canterbury
30 hours - 45-year-old male, abdominal pains, Maidstone Hospital
30 hours -93-year-old female, hyporthermia and leg ulcers, Maidstone Hospital

Donna Covey, director of ACHEW, said even one or two hour waits could seem interminable, but that waits of more than 24 hours were "clearly unacceptable".

"These figures show that resources are over stretched in many hospitals and it is the A&E departments that are taking the strain.

"Casualty waits of this length show that the system is now under year round pressure."

CHC's are being scrapped under the government's Health and Social Care Bill, to be replaced with Patients' Forums.

Hospital pressures

Doctors leaders say the snapshot survey shows the pressures hospitals are having to work under.

Dr Peter Hawker, chairman of the BMA's consultant's committee, said: "Long waiting times in accident and emergency departments reflect the pressures throughout the hospital where vacant beds are like gold dust.

"Doctors and nurses feel miserable about the length of time patients have to wait and the anxiety and distress it causes."

Dr Hawker also criticised the Department of Health for not counting waiting times until after a decision to admit the patient to hospital was taken.

He said this was simply a way of "massaging" the figures.

The Department of Health said it was important that only one of the 20 longest waits were left on trolleys and that all of them had been cared for by nursing staff.

A DOH spokesman said: "Casualty Watch only provides a partial picture of A&E.

"It is a snapshot which doesn't compare progress over time and which doesn't always take account of the way A&E departments have modernised in recent years, especially of the introduction of assessment wards in A&E departments since the early 1990's.

"We are cutting long A&E waits at the same time as the NHS sees more A&E patients than ever before.

"Between October and December 1997, 466,000 patients were admitted to an NHS bed from A&E. Between October and December last year that figure had risen to 532,075."


Related to this story:
Massive casualty waits revealed (01 Feb 00 | Health) Elderly face huge bed waits (31 Jan 01 | Health) Casualty units 'fundamentally unsafe' (21 Mar 01 | Health) Casualty wards under microscope (31 Jan 00 | Health)


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