Anthony De Curtis, a critic for Rolling Stone Magazine, told BBC World Service how Springsteen was reaching out to his audience.
"America has always been Springsteen's great subject. He has attempted to define a vision of what this country can be for an audience of essentially working class white people."
"Those fireman and police men are Bruce Springsteen's audience," he added.
"He saw a responsibility that he has to document their story for everyone here, that was his job and he did his job."
Repercussions
The veteran American rocker's new album, The Rising, has been hailed by Time Magazine as the "first significant piece of pop art to respond to the events of the day."
Touching upon themes of sacrifice and mourning, love and resurrection; Springsteen told the Arts In Action programme how he attempted to capture the repercussions of that day.
"I was trying to describe the most powerful images of the 11th."
"People coming down [inside the World Trade Center] talked about the emergency workers ascending.
I felt left with that image at the end of the day - those guys were going up the stairs, they could be ascending a smoky staircase or they could be in the afterlife."
Uprising
However some critics have leveled a charge of exploitation at the all American artist.
Defending his integrity, Springsteen told how he hopes to have earned, "the creative authority" to handle such sensitive material.
A sentiment echoed by Rolling Stone's De Curtis: "For his audience Springsteen represents the ability to overcome difficulty.
"He is doing what he does best which is calling on people to reach inside themselves and rise above their circumstances."
Inspiration
After September 11, Springsteen read the obituaries that ran daily in The New York Times newspaper.
He telephoned some of the widows and listened to their stories. He explained how the experience of hearing these people talk of heroism and suffering moved him deeply.
"What you were thinking and the way you were writing was contextualized by new experiences and by the experiences that everyone had on that day," he explained.
"The songs just emotionally came out."