BBC News Online: Business

Amazon condemned as 'terrible'

Jason Pontin says he interviewed Amazon founder Jeff Bezos last week and found his answers "infuriatingly evasive".

He said he had already noted how if Amazon were ever to justify its stock market valuation, it would have to grow its revenues by more than 80% a year for the next 20 years.

Debts

Mr Pontin - whose Silicon Valley-based magazine is seen by many as an e-commerce "must read" - says Amazon compares itself with discount stores but actually has a very different cost structure.

"But Amazon's fulfilment costs averaged 14% of sales, where Barnes & Noble's were just 6%. Wasn't there, we asked Bezos, a disconnection between how Amazon saw itself and the harsh facts of the real world?"

He said Amazon had been kept afloat by the money raised in its stock market flotation and by its debt.

Cash crisis

Now that cash for internet ventures is drying up, Mr Pontin says Amazon is in big trouble.

"In other words, the company had to raise 95 cents to meet every dollar of merchandise sold."

Mr Pontin says he pressed Mr Bezos for an answer to how he would find more money but was told that everything was "just fine, thank you".

Growth

He says: "Bezos has the ability to sound not unsmart, while saying nothing.

"He still maintains that growth, by some wizardry of the internet, will validate e-commerce.

"He maintains this in spite of his crushing debt load, the departure of his president and his utter inability to say where he will raise cash in the future."

Mr Pontin concludes: "Such is the force of his personality... you are left wondering: Could this chuckling maniac actually be right?

"Or, to put it another way: Is he crazy or are we?"