Front Page | World | UK | UK Politics | Business | Sci/Tech | Health | Education | Sport | Entertainment | Talking Point | High Graphics | AudioVideo | Feedback | Help | Noticias | Newyddion | High Graphics | BBC SPORT>>
Front Page | World | UK | UK Politics | Business | Sci/Tech | Health | Education | Entertainment | Talking Point | AudioVideo |
Business Contents: Market Data | Economy | Companies | E-Commerce | Your Money | Business Basics |

BBC News Online: Business


Tuesday, 30 May, 2000, 16:42 GMT 17:42 UK

Dot.com gold rush ends


Boo.com is on the selling block
By BBC NewsOnline's Kevin Anderson

The long predicted shake out in the super-heated dot.com sector has begun, and few e-tailers will be left standing when the dust settles.



This is the end of the dot.com gold rush
David Cooperstein of Forrester Research

Several high-profile sites including Boo.com, DEN, online grocer Peapod and CDNow have fallen on hard times.

"This is the end of the dot.com gold rush," said David Cooperstein with IT consultancy Forrester Research. He is the author of the firm's recent report "The Demise of Dot Com Retailers."

Market research predicts that the dot.com carnage will be dramatic:

Burn rate

Predictions of the dot.com's demise began ahead the last Christmas shopping season as hundreds of sites rushed to take advantage of the online frenzy.

Venture capital fuelled an advertising battle as sites spent millions of dollars to rise above the fray.

Conventional wisdom was that if they were first to grab a substantial market share that like net pioneers Yahoo! and Amazon.com, they would win and retain their position as market leaders.


Frenzied spending
Ourbeginning.com paid 400% of its 1999 revenues for the ads during the American football championshipl

The spending spree could only be sustained by continuing to secure venture funding. Some firms secured a second round of VC money explicitly to fuel their advertising campaigns.

But e-tailers could not sustain this "burn rate," the term analysts gave to the furious pace that firms spent money.

Ourbeginning.com paid 400% of its 1999 revenues for the ads during the Super Bowl, the championship game of American football.

But as more and more sites opened in the already crowded market, "they were unable to gain consumers attention," Mr Cooperstein said. "They all sounded alike."

Consumers could not differentiate between sites such as Petopia.com Pets.com, he said.

Growth above all else



It 's too soon for profits - they 're just not important
a Dot com quoted in Forrester's report

The advertising blitz was part of the growth obsession exhibited by dot.coms, Mr Cooperstein found.

Of those companies Forrester polled, 86% of e-tailers pursued growth above all else, even profits.

"It 's too soon for profits - they 're just not important," one dot.com told Forrester.

But investors looking for returns might see that differently in the jittery stock market.

Razor thin margins, competition from big name clicks and mortar retailers and investor flight will drive most of today's dot.coms out of business by 2001, according to Forrester.

Return to rationality

This will set off a wave of sites being bought or going bankrupt.

To survive, the sites will have to stop the lavish spending on ad campaigns and plunge the money back into the business, the study says.

They will have to be focused on scaling up to meet demand, satisfying their customers and staying agile in the rapidly changing marketplace.

The shake out will not be a complete bust but rather a return to rationality, said Mr Cooperstein.

Executives who left traditional retailers for white-hot start-ups will return to former employers with hat in hand, he said.

It might even help alleviate wage pressures that the Federal Reserve fears might drive up inflation.

"This will be a stabilisation of an already booming economy," he said, adding that it will become not only a wealthier but also healthier economy.


Related to this story:
High price of Superbowl fame (28 Jan 00 | Americas)
The great web share 'clear-out` (18 Apr 00 | Business)
Top web retailer collapses (18 May 00 | Business)
Only failures need apply (24 May 00 | Business)


Internet links: Forrester Research | Just2clicks |
The BBC is not responsible for the content of external internet sites
Front Page | World | UK | UK Politics | Business | Sci/Tech | Health | Education | Sport | Entertainment | Talking Point | High Graphics | AudioVideo | Feedback | Help | Noticias | Newyddion | High Graphics | BBC SPORT>>
Front Page | World | UK | UK Politics | Business | Sci/Tech | Health | Education | Entertainment | Talking Point | AudioVideo |
Business Contents: Market Data | Economy | Companies | E-Commerce | Your Money | Business Basics |

Back to top | BBC News Home | BBC Homepage | ©