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Tuesday, 28 March 2006, 13:48 GMT 14:48 UK

EU cracks down on mobile charges

BBC Mobile phone users could pay less for making calls from abroad to their country of origin, under proposals put forward by the European Commission.

The Commission said it would draft a law to crack down on "unjustified" high charges for using mobile phones abroad.

The proposals seek to scrap all roaming charges for receiving a call when travelling abroad in the EU.

They also aim to make the cost of calls made abroad the same as those made in the user's country of origin.

User website

Last year, EU Information Society and Media Commissioner Viviane Reding launched an EU website publicising the charges travellers faced making and receiving calls on their mobile phones in other European countries.

MOBILE COSTS ABROAD
Sample tariffs for four-minute peak time call in March 2006. Prices vary according to which UK network and host network are used. Source: European Commission


However, the move did little to cut roaming charges, the Commission said, and in some cases, prices increased.

"It is high time that the EU's internal market delivered substantially lower communication charges for consumers and business people travelling abroad," said Ms Reding.

"I therefore propose that an EU regulation be used to eliminate all unjustified roaming charges.

"A mobile phone customer should not be charged a higher tariff just because he is travelling abroad."

The proposed legislation will require the approval of the European Parliament and the Council of Ministers.

Competition 'best solution'

Dresdner Kleinwort Wasserstein bank analyst John Davies said roaming income accounted for 8% to 15% of operators' revenues and usually carried higher margins.

"Further roaming regulation is unnecessary and could have unforeseen consequences"
Rob Conway, GSM Association

Mobile phone operators say they have already acted to keep down roaming prices. They say calls abroad cost more than domestic call charges, because there are additional costs involved in delivering calls through foreign networks.

The EU's proposals came under criticism from mobile operators.

"Since they have not properly represented and defined what the problem is we don't think the solution is a sensible one and will have adverse and unintended consequences," said Richard Feasey, Vodafone director of public policy.

In a statement, T-Mobile said that it should be left to the market to decide mobile phone charges.

The GSM Association, the industry's global trade body, said that roaming charges had fallen by an average of 8% across Europe last year and that legislation was not needed.

"Further roaming regulation is unnecessary and could have unforeseen consequences," said Rob Conway, chief executive of the GSM Association.

"While we believe that competition is the best way to meet the needs of customers across the whole range of mobile services, the GSMA membership will continually explore ways in which further industry action might address particular concerns of customers and other stakeholders."




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Related to this story:
Mobile roaming charges to be cut (09 Feb 06 |  Business )
EU targets mobile roaming costs (08 Feb 06 |  Business )
EU reveals mobile roaming charges (04 Oct 05 |  Business )
Brussels raps mobile call charges (10 Feb 05 |  Business )
EU probes mobile phone call costs (10 Dec 04 |  Business )
Mobile roaming rates are 'unfair' (27 Jul 04 |  Business )

RELATED INTERNET LINKS:
European Commission guide to roaming tariffs
Vodafone
GSM Association
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