Skip to main content
BBC NEWS / BUSINESS
Graphics VersionBBC Sport Home
News Front Page | Africa | Americas | Asia-Pacific | Europe | Middle East | South Asia | UK | Business | Health | Science & Environment | Technology | Entertainment | Also in the news | Have Your Say |
Business Contents:  Your Money | Economy Companies

Friday, 2 September 2005, 17:11 GMT 18:11 UK

eBay's 10-year rise to world fame

By Robert Plummer
BBC News business reporter

eBay head office in San Jose, California Ten years ago, a French-born software engineer living in California took time out from his Silicon Valley day-job to create a new kind of online trading system.

Pierre Omidyar was just 28 when he sat down over a long holiday weekend to write the original computer code for what eventually became an internet superbrand - the auction site eBay.

However, it wasn't actually called that at the time of its launch on Labor Day, Monday, 4 September, 1995. It first appeared under the more prosaic title of Auction Web.

That opening day was not exactly a roaring success. In fact, the site attracted no visitors at all in its first 24 hours.

DOTCOMS' MARKET VALUE

Source: Nasdaq.com

But within weeks, a few dozen items were already being offered for sale, including a warehouse in Idaho and a 1937 Rolls-Royce.

By the end of 1995, several thousand auctions, attracting more than 10,000 bids, had taken place.

Now eBay has 157 million users in 34 countries, with annual profits expected to reach $1bn this year.

"It's certainly a poster-child of the dotcom boom," says Charles Abrams, research director for technology analysts Gartner.

Founding myths

Legends have grown up about the early days of Auction Web, which changed its name to the more familiar eBay in 1997.

According to one myth, the site came into being because Mr Omidyar's fiancee, Pam Wesley, wanted to contact other people who shared her hobby of trading Pez sweet dispensers.

That story was a product of public relations - but it is true that the first item sold was Mr Omidyar's own broken laser pointer, which went for $14 despite being essentially worthless.

After that modest start, the milestones came thick and fast:

Empowerment

Of course, eBay's rise to global prominence has not met with universal acclaim.

Some users object to its reliance on the feedback mechanism to root out dishonest traders and want the company to take more decisive anti-fraud action.

US jeweller Tiffany's has even tried to make eBay liable for the sale of counterfeit goods in its auctions, by suing for damages of up to $1m for every counterfeit Tiffany's item sold.

For its part, eBay says the listing of such items in its auctions is prohibited and reserves the right to remove them from the site.

But in the words of Charles Abrams, eBay's achievement lies in "empowering the end user - enabling consumers, and later businesses, to compete in a universal market in ways that they could not before".

He told the BBC News website: "If I wanted to sell a collector's plate 15 years ago, I would have to go to my local antique store and hope they would give me a fraction of the price. I would not have had a mass market open to me."

However, Mr Abrams believes the old view of eBay as mainly the preserve of individuals selling collectable items is increasingly out of date, even if the company still prides itself on its community spirit.

EBAY'S 'CORE VALUES'

From the eBay website

"Sixty percent of eBay postings today are being done programmatically - that is, by machines," he said. That means that small businesses, using the latest web services technology to automate listings, are playing a growing role in e-commerce.

The next step, he argues, is for eBay to become a business-to-business platform as well, offering a channel for large-scale supply and procurement.

EBay spokesman Richard Ambrose confirms that the company intends to make the site more user-friendly for businesses trading in bulk.

"If you want to sell, say, 50,000 Jiffy bags or 25,000 bricks, you can do it, but it's not a great experience," he told the BBC News website. "In the next few years, we will be making it easier to wholesale items on the site."

Mr Ambrose says that despite eBay's dominant market position in many countries, the company is not complacent about the future.

"We're in a strong, but not impregnable position," he says. "We're under severe pressure from Yahoo! in Asia - we're in a fierce battle with them in China."

EBay stirred up controversy among users by increasing some of its fees earlier this year. Mr Ambrose says this was to ensure that certain popular ways of making sellers' listings stand out were not devalued through overuse.

"From the outside, it's easy for it to seem that we're trying to flex our muscles. But in the long term, we want people to grow on eBay and maximise their profits. When they grow, so do we."




E-mail this to a friend
Related to this story:
Over-35s drive eBay UK web hits (24 Aug 05 |  Technology )
EBay ups forecast as profits jump (20 Jul 05 |  Business )
eBay 'most popular brand' online (21 Apr 05 |  Technology )
eBay: Money for Old Rope? (25 Feb 05 |  Business )

RELATED INTERNET LINKS:
eBay
The BBC is not responsible for the content of external internet sites



SEARCH BBC NEWS: 

News Front Page | Africa | Americas | Asia-Pacific | Europe | Middle East | South Asia | UK | Business | Health | Science & Environment | Technology | Entertainment | Also in the news | Have Your Say |
Business Contents:  Your Money | Economy Companies

NewsWatch | Notes | Contact us | About BBC News | Profiles | History

^ Back to top | BBC Sport Home | BBC Homepage | Contact us | Help | ©