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BBC News Online: Business


Monday, 19 November, 2001, 15:26 GMT

Toys R Us losses widen


Toys R Us Times Square
The new flagship store opened in time for Christmas
Toys R Us, America's biggest toy retailer, has plunged even more deeply into the red, blaming the effects of the 11 September attacks for the weak consumer market.

The company has struggled to reposition its business in recent years, after investments in e-commerce failed to pay off, and its ageing retail outlets failed to attract an increasingly discriminating public.

Toys R Us said, however, that it was confident of a rapid rebound, fuelled largely by expectations of brisk Christmas trade.

The firm went $44m into the red in the three months to November, a ninefold increase on its losses a year earlier.

In the year to date, Toys R Us has now lost $91m, compared with a $13m profit in the first nine months of 2000.

Trouble ahead

Toys R Us's surging losses came as little surprise: a month ago, the firm warned that trouble was ahead.

An Animal Alley toy

And analysts took some comfort from the fact that sales at the firm - close to $2.2bn for the quarter - were barely down on the same period of 2000.

The wider loss was driven at least in part by the expense of upgrading the firm's extensive retail network, said John Eyler, chairman and chief executive.

In all, 433 of its 1,599 stores have now been modernised, and Mr Eyler said that margins at the upgraded outlets were significantly better than the company average.

Holiday cheer

Mr Eyler said that his hopes were pinned on a strong Christmas season.

"Like all retailers, we recognise the risks posed by the current environment. However... a host of desirable new products will generate significant excitement in the toy category."

The sector has seen a swathe of new releases, including new games consoles from Microsoft and Nintendo, and soft toy ranges such as Toy R Us's own Animal Alley.

Toys R Us is planning an extensive marketing push for Animal Alley, and has signed a merchandising deal with McDonald's restaurants.

New York boost

Even more cheering, Mr Eyler said, was the problem-free opening of the firm's new 110,000-square-foot flagship store in New York's Times Square.

Despite attack-related disruption in New York, the opening went ahead on 17 November, easily in time to cash in on the Christmas rush.

The store is being billed as the world's largest toy shop, boasting a 60-foot Ferris wheel, a 10,000-pound Tyrannosaurus Rex and a life-size two-storey doll's house.


Related to this story:
Toy sales slump at Hamleys (13 Nov 01 | Business) Top ten toys for Christmas (26 Oct 01 | Business) Toys R Us warns on losses (09 Oct 01 | Business) Toys R Us sinks into the red (20 Aug 01 | Business) Toys R Us reports losses in its stores (21 May 01 | Business) eToys files for bankruptcy (27 Feb 01 | Business) Upmarket Hamleys raises earnings (06 Jun 01 | Business)


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