A community hospital is defending its decision to take away elderly patients' televisions in Christmas week.
The hospital said the television leads are a safety hazard
Managers at Penrhos Stanley Hospitalin Holyhead on Anglesey said TVs on the ward were a trip hazard and noisy when some patients wanted to sleep.
But relatives claimed the move was badly timed and left vulnerable people unable to enjoy Christmas programmes.
One woman, Sally Brown, said: "They could leave them there while they sort the problem out".
North West Wales NHS Trust, which runs the hospital, said its staff had made the decision to remove the TVs based on purely clinical criteria.
A spokesman said the ward, which has up to 14 patients, had eight different televisions.
Some of the elderly patients had hearing difficulties, he said, which had led to the televisions being on at different volumes.
"It obviously caused disruption to other patients who may want to rest, " the spokesman added.
"The cabinets on the bedside are not designed to take a television. If we had an emergency, like a cardiac arrest, we would then struggle to get the team round the bed because of the trailing wires, which are a hazard.
"It's unfortunate, but if you are making a clinical decision, you can't factor in Christmas. It's a hazard at any time."
He added that staff were willing to help patients to the communal television room.
But Ms Brown, 37, of Dinorwig, near Llanberis, who has an elderly relative at the hospital, said: "Hospitals are not quiet at the best of times. The tellies have been there for 12 years, now all of a sudden it's a problem.
"There are a lot of other things you could do rather than just take the tellies away. They could put the tellies on the wall, they could have headphones attached.
"It just takes a bit of thought and consideration.
"Part of the healing process is to stimulate people's brains."