Tesco expects that staff will answer 17m calls a year
Tesco is to take on another 300 people at its call centre in Dundee.
The site dealt with more than 10m calls from across the country last year and that number is expected to increase to more than 17m a year.
The expansion of the workforce follows a successful application for a Scottish Government grant.
In 2007, more than 400 jobs were lost in Dundee when Tesco abandoned its distribution centre in the city and relocated work to Livingston.
Head of customer service centres Ian Naylor said: "We are very pleased to announce a substantial number of new customer service jobs here at Dundee.
"As our business continues to grow, so do the standards of service our customers expect from us.
"We operate in a very demanding and fast-paced environment and will look to recruit staff of the highest calibre from the Dundee community and beyond."
Dundee West MP Jim McGovern said: "After axing a number of jobs in Dundee last year, Tesco's announcement today is a great boost and I am happy that Tesco continues to be such a significant employer in Dundee."
Dundee East MSP Shona Robison said: "It is very good news for Dundee and confirms the underlying strength of the city's labour market.
"Dundee is building its economy across all sectors and it is good that the customer service sector in the city continues to expand."