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Last Updated: Monday, 14 January 2008, 11:51 GMT
Police complaints rules set out
Kevin McLeod
The family of Kevin McLeod have had a high profile complaint
A police board has set out how it will handle complaints made against it and Northern Constabulary.

How the force deals with grievances has been in the spotlight because of a family's anger at how police handled an investigation into a young man's death.

Northern Joint Police Board has drawn up its procedure in line with a Police Complaints Commissioner for Scotland's request that all boards to do so.

The northern body also looks set to establish a new complaints group.

It has been recommended that a sub-committee of five board members be set up to look at grievances against the force and any issues that fall outwith specific categories covered by complaints procedure.

Consistently criticised

The procedure details how long it should take to deal with complaints on matters such as quality of service and that a member of the public should be directed to the complaints commissioner if they are unhappy with the board's response.

The board - which covers Highland and the Western Isles - and Northern Constabulary's chief constable recently apologised to the family of Kevin McLeod for the way their complaints about an initial police probe into his death were handled.

Mr McLeod's body was found in Wick harbour in February 1997.

Northern Constabulary said his death was accidental but his family believed he was murdered and have consistently criticised the force over its investigation.

SEE ALSO
Family in 'cold case' review call
10 Jan 08 |  Highlands and Islands
Police chief apologises to family
19 Dec 07 |  Highlands and Islands
Police chief due to make apology
14 Dec 07 |  Highlands and Islands
Force criticised in secret report
02 Feb 07 |  Highlands and Islands
Police and board comments in full
02 Feb 07 |  Highlands and Islands
Anger at halt to death inquiry
04 Apr 03 |  Scotland
Harbour death family press PM
28 Mar 03 |  Scotland

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