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Last Updated: Saturday, 15 September 2007, 12:36 GMT 13:36 UK
Branch closes doors on customers
Northern Rock, Glasgow
Customers packed into the bank's Glasgow branch
A Northern Rock branch in Glasgow city centre closed with 200 people packed inside as customers rushed to withdraw money from their accounts.

The situation occurred after panic set in around the UK when the lender asked the Bank of England for emergency help.

The bank closed its doors in St Enoch Square just before noon with the customers still inside.

Scores of people were also queuing in the rain outside Northern Rock's branch in Castle Street, Edinburgh.

One customer turned up at the Glasgow branch at 1150 BST hoping to withdraw 20,000 of savings but was told by staff she could not come in.

Staff pressure

The woman, in her 50s, said: "I am furious. There are 200 people inside and they are not letting us in.

"I have come down here especially and told them we are their customers."

Another customer arrived to check on the progress of a 137,000 transfer she ordered on Friday.

"I was hoping it would have been done by now, but it hasn't come through," she said.

"I'll have to wait until Monday.

"The staff have been under a lot of pressure but they have been very kind."


SEE ALSO
Rush on Northern Rock continues
15 Sep 07 |  Business
Bank customers 'should not panic'
14 Sep 07 |  Glasgow and West
Northern Rock shares plunge 23%
14 Sep 07 |  Business
Q&A: Northern Rock crisis
14 Sep 07 |  Business
Northern Rock gets bank bail out
13 Sep 07 |  Business

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