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Thousands of school pupils will not get their exam results delivered by text or e-mail next week.
About 25,000 candidates signed up to receive their results electronically ahead of the traditional letter.
But it has emerged that 4,000 pupils have missed a deadline to activate it properly.
Last year a fault in the online service run by the Scottish Qualifications Authority (SQA) caused widespread delays.
Exam candidates should have submitted a pin code and chosen a password by mid-July. 4,000 have failed to do so.
The SQA said the new system it had designed was user-friendly, and pointed out it had reminded candidates of the deadline with large adverts in town centres and events like T in the Park.
The examination body last year missed out a letter in the web address it sent to some candidates trying to access the site, causing many to spend hours on their home computers unsuccessfully trying to access their results.
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