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Last Updated: Monday, 6 August 2007, 13:46 GMT 14:46 UK
How to get exam result assistance
Exam results arriving
Results will be received by post on Tuesday
Students whose exam results are not quite what they expect have been told: "don't panic - help is available."

Careers Scotland will open a special exam results helpline at 0800 BST on Tuesday 7 August.

The helpline will allow students to get advice and reassurance from specially trained Careers Scotland staff no matter what their grades are.

The freephone helpline number 0808 100 8000 will be open until Friday 24 August.

The Careers Scotland advisers will have the latest Ucas course vacancies at colleges and universities across the UK at their fingertips.

They can also connect callers to a range of opportunities in the world of work and training and can give advice on exam re-sits, gap-years and other post-school options.

Last year, 14% of its 4,000 callers were parents who took advantage of the helpline for reassurance during what was an unsettling time.

It's vital to call the helpline number as soon as you can
Danny Logue
Careers Scotland

Danny Logue, acting director of Careers Scotland, said: "The helpline provides a team of experienced advisers who are at the end of the line to give impartial advice and information on the full range of options.

"It costs nothing to call and there is often a positive outcome even if the results that you receive are very different to what you were expecting.

"It's vital to call the helpline number as soon as you can, as colleges and universities make their final selections once the results are out."

The exam results helpline will be open on Tuesday and Wednesday from 0800 BST to 2000 BST and from Thursday 9 August until Friday 24 August from 1000 BST until 1800 BST.

Careers Scotland also operates a network of centres across the country with advisers on hand to help. You can find your nearest centre online at www.careers-scotland.org.uk




SEE ALSO
Problems affect internet results
06 Aug 07 |  Scotland
Exam results 'will be delivered'
02 Aug 07 |  Edinburgh and East
Thousands sign up for e-results
26 Jun 07 |  Scotland
Online grades for exam hopefuls
07 Aug 06 |  Scotland

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