[an error occurred while processing this directive]
BBC News
watch One-Minute World News
Last Updated: Friday, 16 June 2006, 16:40 GMT 17:40 UK
Abuse helpline sees rise in calls
Woman's silhouette
Many of the callers were seeking advice for themselves
Scotland's domestic abuse helpline received 20,410 calls last year - its highest ever total and a 40% rise.

Total calls across Scotland for the previous year, January to December 2004, totalled 14,776.

The peak in calls nationally came at the same time as the Scottish Executive's festive domestic abuse campaign.

The Scottish Domestic Abuse Helpline is run by four permanent staff supported by a team of more than 60 volunteers.

The helpline's annual report revealed that of the total calls, 78% were from women seeking advice for themselves, 18% were calling on behalf of a family member or friend and 3% were seeking information on available resources.

This is the highest ever amount of calls we've received at the helpline and the volunteers have worked relentlessly to provide advice to women of all ages, from all backgrounds across Scotland
Lynda Bell, helpline co-ordinator

Of the 408 calls received at the helpline from children, 72% were asking for help for their mother and 69 for themselves.

People from across Scotland have accessed the service. In Highland Council's area, 833 calls were made, while there were 30 from the Western Isles, 45 from Orkney Islands and 29 from the Shetlands.

The Scottish service also received 1,920 calls from England, 42 from Wales, 35 from Northern Ireland and 1,728 from mobile phones.

Children aware

Lynda Bell, helpline co-ordinator, said the rise indicated that more women had the confidence to seek advice.

She said: "This is the highest ever amount of calls we've received at the helpline and the volunteers have worked relentlessly to provide advice to women of all ages, from all backgrounds across Scotland."

Mary Lockhart, at Scottish Women's Aid, said it was encouraging so many children were aware of the helpline.

The Scottish Domestic Abuse Helpline is available 24 hours a day, every day. The number is 0800 027 1234. The service said calls cannot be traced.


SEE ALSO
Domestic violence set to increase
16 Jun 06 |  Berkshire
World Cup to see rise in violence
08 Jun 06 |  Hampshire
Course tackles abusive behaviour
05 Jun 06 |  Somerset

RELATED INTERNET LINKS
The BBC is not responsible for the content of external internet sites



FEATURES, VIEWS, ANALYSIS
Has China's housing bubble burst?
How the world's oldest clove tree defied an empire
Why Royal Ballet principal Sergei Polunin quit

PRODUCTS & SERVICES

Americas Africa Europe Middle East South Asia Asia Pacific