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Thursday, 9 November, 2000, 11:43 GMT
Dome report at a glance
The Dome has spent 628m of National Lottery money
The main points of the National Audit Office report into the Millennium Dome.

  • Millennium Dome visitor number targets were "ambitious and inherently risky".

  • There was a failure to put in sufficiently robust financial management.

  • The New Millennium Experience Company (NMEC) proved unable "to track and quantify fully the contractual commitments it has entered into".

  • The NMEC "experienced difficulty in establishing the full extent of its liabilities".

  • Visitor numbers target "involved significant risk".

  • The NMEC did not have sufficient experience in running a large visitor attraction.

  • The Dome's marketing strategy had too little money devoted to it and was based on word of mouth reports; free media exposure and was "very high risk".

  • Opening the Dome on time was a major achievement.

  • The company estimates that each time the Dome received "bad press", sales inquiries dropped by 30% to 50% in the following week.

  • NMEC found it had not "sufficiently explained" the Dome's content to the public.

  • The complex organisational structure between ministers, the Millennium Commission and NMEC created a situation where "all the parties are not always in agreement as to where in practice the burden of influence and authority has lain".

  • The first signs of budgetary pressure had emerged in November 1998 - 14 months before the Dome opened.

  • NMEC may have been insolvent since February 2000.

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