Page last updated at 10:38 GMT, Wednesday, 9 September 2009 11:38 UK

Bank of Ireland admits card error

The Bank Of Ireland head office in Dublin
The Bank of Ireland says 120,000 customers in the Republic were affected

Some Bank of Ireland customers in Northern Ireland who used their debit cards since last Friday have been double charged for the same purchase.

The Bank has confirmed that 120,000 of its customers in the Irish Republic have been affected by the problem.

The bank said the issues were resolved last night.

It has not yet revealed how many customers in Northern Ireland were affected but it is not on the same scale as in the Republic.

Commenting on the problems in the Republic, the Bank said the payments of direct debits and cheques were not impacted upon, but standing order payments may have been delayed by one day.

A spokeswoman refused to confirm the amount of money involved but it is believed it could run into millions of euro.

A Bank of Ireland spokeswoman said all refunds had been made including all overdraft fees and penalties charged to customers as a result of the problem.



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