Page last updated at 10:59 GMT, Thursday, 26 February 2009

Call centre firm creates 600 jobs


'Call centres are a legitimate career path'

A total of 610 jobs are to be created by a firm in Newry, County Down.

The posts are being created at Teleperformance, which belongs to one of the world's largest networks of contact centres.

The announcement was made by Enterprise Minister Arlene Foster during a visit to Newry on Thursday.

The positions will range from customer service advisor level to operations management. The French-owned firm has premises in Newry and Bangor, Co Down.

The new jobs will bring total employment at the Newry site to 1,060 by 2011.

'Welcome boost'

The minister said the investment was a "welcome boost to the local economy".

"By the time all positions are filled, Teleperformance will have almost 2,000 people based at its Newry and Bangor sites, making the firm one of this region's largest employers," she said.

"At a time when many companies are deferring investment plans, it is encouraging to see the confidence placed in Northern Ireland."

The expansion has been supported by Invest Northern Ireland which gave more than 3m towards the investment.

Teleperformance chairman and chief executive Jeff Smith said:"Their offer of support, combined with the availability of suitable property and our positive experiences in Northern Ireland over the past 11 years, resulted in our decision to invest further in the Newry site."

Teleperformance contact centres handle email, web, telephone and postal enquiries.

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