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Last Updated: Monday, 23 October 2006, 06:35 GMT 07:35 UK
Mother's plea over Christmas loss
Catalogue detail from Farepak website
Farepak is in the hands of administrators
A single mother of five who lost 3,000 when a Christmas savings firm collapsed has urged local politicians to help.

About 150,000 people across the UK were paying into the Farepak savings scheme when the Swindon-based company went into administration on 13 October.

Lynn Nelson from Belfast said customers from Northern Ireland felt they were being ignored.

"I scraped every week to get the kids a good Christmas. Now they are not going to get that good Christmas," she said.

"Somebody out there, please help."

Consumer minister Ian McCartney has heard proposals for a goodwill scheme for customers who have lost out.

The minister met the British Retail Consortium (BRC) over proposals for a goodwill scheme for customers who have lost out.

'Keen to help'

Mr McCartney said last week that the scheme must be "simple, not derisory, fraud free, easy to administer at store level and have as much choice as possible".

"This will not be a compensation package and members of the BRC are under no legal obligation to provide any help," he said.

"But they have had a lot of interest from many large retailers, who are keen to try and do something."

BRC spokesman Richard Dodd added: "This is purely a goodwill gesture.

"The fact that Farepak has gone bust is nothing to do with other retailers, so they are not under any obligation to step in."

The BRC is contacting its members so they can decide what they might be able to provide.

Goodwill hope for hamper victims
21 Oct 06 |  Wiltshire
Minister's talks over hamper firm
20 Oct 06 |  Wiltshire
Bleak Christmas for hamper firm
16 Oct 06 |  Business

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