A woman who was badly injured on holiday has protested outside her travel agents after being told she would not be compensated.
Mrs Higgins says she is now in constant pain due to her injuries
Linzi Higgins broke her collarbone and ribs in the accident on a water slide on a holiday in Egypt that she booked with First Choice last year.
The mother from Stockport has had to give up work since the incident.
First Choice said they were not liable as they were only acting as an agent for company Wings Tours.
Ms Higgins was injured when a man collided with her on a slide at a waterpark in Egypt last July.
The accident left her with a metal plate in her collarbone and meant a long course of hospital treatment and left her in continuous severe pain.
The mother-of-one said: "I can't get in and out of the bath on my own, I need help getting up and dressing and I can't do things like cooking or ironing.
"I've got a lot of pain down my back because of the impact of the whiplash and because I've got metalwork in my collarbone which isn't fixing properly every time I move it's grinding."
Travel agent First choice said she could not claim compensation from them, even though Ms Higgins took out their insurance when she booked her holiday.
They said responsibility was with the Egyptian company who ran the excursion to the waterpark.
She and her family and friends protested at the decision by picketing outside First Choice's shop in Stockport town centre.
Ms Higgins believes First Choice should be liable as their representative did not explain the regulations when she booked the excursion.
"I'm very angry and I'm very bitter because my life has been completely changed.
"I've gone from was a young fun loving 35-year-old mum that had loads of energy to someone who doesn't hardly do anything for themselves. It's soul destroying."
Wings Tours were unavailable for comment.