[an error occurred while processing this directive]
BBC News
watch One-Minute World News
Last Updated: Saturday, 21 October 2006, 16:18 GMT 17:18 UK
Goodwill hope for hamper victims
Catalogue detail from Farepak website
Farepak is in the hands of administrators
Retailers may help savers hit by the collapse of the Swindon-based hamper company, Farepak.

Consumer minister Ian McCartney has met the British Retail Consortium (BRC) over proposals for a goodwill scheme for customers who have lost out.

No details were immediately available of the scheme.

About 150,000 customers had paid money monthly to Farepak or its agents for Christmas hampers or vouchers. Farepak went into administration on 13 October.

'Keen to help'

The minister said the scheme must be "simple, not derisory, fraud free, easy to administer at store level and have as much choice as possible".

"This will not be a compensation package and members of the BRC are under no legal obligation to provide any help," he said.

"But they have had a lot of interest from many large retailers, who are keen to try and do something."

BRC spokesman Richard Dodd added: "This is purely a goodwill gesture.

"The fact that Farepak has gone bust is nothing to do with other retailers, so they are not under any obligation to step in."

The BRC will now be contacting its members so they can decide what they might be able to provide.




SEE ALSO
Minister's talks over hamper firm
20 Oct 06 |  Wiltshire
Bleak Christmas for hamper firm
16 Oct 06 |  Business

RELATED INTERNET LINKS
The BBC is not responsible for the content of external internet sites



FEATURES, VIEWS, ANALYSIS
Has China's housing bubble burst?
How the world's oldest clove tree defied an empire
Why Royal Ballet principal Sergei Polunin quit

PRODUCTS & SERVICES

Americas Africa Europe Middle East South Asia Asia Pacific