The number of crimes in the West Midlands in 2006/2007 dropped by over 3%, a police report has found.
Ch Con Paul Scott-Lee joined the force in 2002
West Midlands Police said crime rates were now the lowest they had been in a decade. Vehicle crime dropped to its lowest level since 1976.
The house burglary rate was at its lowest in 27 years, Chief Constable Sir Paul Scott-Lee's annual review found.
And the majority of people believed the force treats people "fairly" and "with respect", he said.
Customer satisfaction at first contact with the police was also high at 97%.
In his introduction to the report, Sir Paul praised the partnership between the police, the community and other agencies.
"By working closely with local communities and our partners, real success has been achieved in improving people's quality of life," he said.
"This success is now manifesting itself with 95% of the public feeling safe in the neighbourhoods where they live."
Sir Paul continued: "The aim of West Midlands Police is to reduce crime and make our communities feel safer.
"These results have been achieved within a challenging and international context and I am proud to say we are achieving this aim.
"This is not only with the support of the public, but also through successful operations where we have demonstrated both our intent and capacity to tackle the criminal activity that threatens the stability and safety of our communities - be this at a local or international level."