999 call to save trapped hedgehog

Police are reminding people over the Christmas period to dial 999 only in a real emergency by revealing some amusing calls from the public.

West Midlands Police said 50% of the 2,000 emergency calls they receive each day were misguided or hoaxes.

One woman complained her partner was taking too long to buy cigarettes and another reported a hedgehog trapped in an instant noodle cup.

A spokesman said misuse of the 999 service could have consequences.

Misusing the 999-line can and does cost lives Supt Angela Booton

Another caller said they could not hear their television due to a car engine revving outside their house.

Supt Angela Booton said: "The communications department receive calls like this all the time.

"Over 50% of calls received by the police are not appropriate.

"This is a vital emergency service for the public and any misuse could have serious consequences.

Danger to life

"If a member of the public requires help from West Midlands Police, for something that is not an emergency, we encourage them to call us on 0845 113 5000.

"Misusing the 999-line can and does cost lives."

Emergency calls can be made when a serious injury has been caused, there is a threat of serious injury or danger to life and when a crime is in progress and the suspects are at or, near the scene.

Crimes such as burglary, theft, criminal damage, vandalism, making off without payment, theft from motor vehicles and hate crimes, are non-emergency crimes, police said.